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Posts tagged ‘emilyebriggs’

Talking the Talk

March 12, 2012

Emily Briggs

almamater

It might seem a bit odd to start my sustainability skill collection with gravitas and communications. Some would argue that being a breathtaking public speaker and presenter are qualities that every professional should have. And I couldn’t agree more. But there are two things I want to emphasize:

1)    Really compelling public speakers are few and far between
2)    Sustainability professionals have a unique responsibility to foster understanding, create buy-in and engage a wide array of stakeholders

As such, an articulate, energizing sustainability communicator is a priceless asset. Whether they’re creating the business case for sustainability to the C-suite, integrating sustainability across functional areas of an organization, developing business with new clients or training employees on what sustainability means to them, impeccable communication skills are paramount. So with that in mind, I set out to collect my first sustainability skill.

The Plan
•    Step 1: Attend a workshop on public speaking
•    Step 2: Inspire myself with a little gravitas
•    Step 3: Lead my group’s midterm briefing presentation

Step 1: Attend a Workshop on Public Speaking
To begin, I had the pleasure of attending a workshop on Public Speaking: Strategy and Delivery; the first in a new series offered by the Earth Institute. In an evening session packed with students, the eloquent Joann Baney took to the stage and graced us with a few insights.

Firstly, feeling anxiety before making a speech is normal. According to Joann, public speaking is considered to be the no. 1 fear in the United States – more frightening than financial problems and even death (yikes)!

When it comes to interpersonal communication, Joann reminded us that:

•    55% of what’s communicated is non-verbal (body language, stance, gestures, eye contact, dress, touch)
•    38% of what’s communicated is vocal (the sound of your voice, volume, rate, intonation, pitch, enunciation)
•    And a measly 7% of what’s communicated is the actual words you say

So how do we overcome our fears and present comfortably, professionally and with confidence? Here are some of Joann’s pointers:

•    Decouple your visible and invisible nervous symptoms. The good news is most nervous symptoms aren’t visible to the audience, so despite your sweaty palms or racing heart, you can still present with confidence.
•    Be sure not to slouch, cross your arms or place your hands on your hips.
•    Get a sense of what your natural gesturing style is by watching yourself in front of a mirror.
•    Make eye contact. We’re a very heavy eye-contact culture because we consider it a mark of honesty, credibility and forthrightness. Before you get up to speak, search for friendly faces in different places in the audience and focus your gaze on them.
•    Remember that your voice is a wind instrument. In general, lower voices tend to command more authority, so record yourself and get to know how you sound. Do you add filler words (“um, er, like, you know, sooo, okay, now, ah“)? If so, when do you do it? Do you speak quickly? Slowly? Linearly? Anecdotally? Tangentially?
•    And ALWAYS ALWAYS ALWAYS rehearse out loud before the day of your presentation. This will help you untangle any knots before you get up in front of a live audience.

Joann’s presentation was rich with helpful advice. My biggest takeaway was that being a compelling speaker starts with a healthy dose of self-awareness. Once you can develop a keen (and ideally objective) understanding of your natural strengths and weaknesses, then the hard work is done. All that remains is coming up with a customized blend of tools to help you improve and a lot of practice.

Step 2: Inspire Myself with a Little Gravitas
Later in the week, I found myself at Barnard College for a meeting with the Director of the Athena Center for Leadership Studies. For those of you in New York City, Athena offers an impressive selection of professional workshops designed for women leaders, including one by Raleigh Meyer – a self-proclaimed gravitas guru (how cool does that sound?). Curious, I sat down to Raleigh’s presentation (see below) in which she elaborates on the six elements of creating good, gravitas-y impressions with an audience.

 

Above and beyond the content of Raleigh’s presentation, what I found interesting was simply watching her delivery. I noticed  that she uses the speed and tone of her voice very intentionally, she gestures often but not excessively and she smiles at her audience, almost as if she’s inviting them to engage with her.

Step 3: Lead My Group’s Briefing Presentation
All of these tips and tricks were wonderful, but as they say, the proof is in the pudding. So when the opportunity arose to deliver a presentation about my group consulting project to faculty and students at the Earth Institute, I jumped at the chance to put myself to the test. Here’s how the magic unfolded:

  • The project is technical to say the least, so the group and I distilled the key messages we wanted the audience to remember.
  • I prepared an initial draft and presented it live to my group (with my notes in hand). We all provided our feedback and edited the presentation until we were satisfied.
  • I presented a dry run in front of our faculty advisor and my group. It was very well received, although we made some additional changes to the ordering of the content and refined how some of the more technical information was presented.
  • Once everything was in its place, I practiced and practiced and practiced. I practiced in front of the mirror, I practiced in front of the video recorder and I practiced out loud on my walks to campus. I even snuck into the auditorium where the final briefing would happen and practiced to an empty room!

On the evening of the actual presentation, I felt comfortable knowing that I had mastered my content and was prepared (thanks in no small part to the support and patience of my group). When I got up in front of the audience, the smiling faces and approving nods gave me the courage to channel my inner gravatista (my new favorite made-up word) and everything else just seemed to flow naturally. And while I was still pretty nervous, all of my practice really helped me trust myself to find my words, deliver the presentation confidently and make my team proud.

Have you ever had to make an important presentation? How do you prepare? Does public speaking come to you naturally? What do you think makes a presentation flawless? Feel free to leave a comment below.

Sustainability Skill Building

March 5, 2012

Emily Briggs

bloomnyc

Last month I shared my fondness for Net Impact’s report on Business Skills for a Changing World: An Assessment of What Global Companies Need from Business Schools. In it, Net Impact identifies some of the core skills needed by business school students to prepare them better for future employment in companies with strong sustainability agendas. If you haven’t read it already, go ahead and thank me later.

All of this talk about skill building got me thinking about a scene from a movie I watched a few years back called The Brothers Bloom. The scene features a quirky character who, inspired by those around her, puts her mind to collecting a vast array of nifty hobbies.

Confession: the break dancing bit makes me giggle every time haha.

In some ways, the scene is a great analogy for taking this year to pursue graduate studies. While I have my own ideas about what I ought to be learning, my journey is constantly guided by new insights that come to light, inspiring people I encounter and salient reports like the one from Net Impact. When combined, they represent the unique collection of experiences that are continuously informing the skills I build and ultimately who I am as a sustainability professional.

So without further ado, in no particular order, I present to you the top 10 skills that I’ll be working to add to my collection over the next few months. Stay tuned for posts detailing my adventures along the way or sign up for instant updates!

  • Life Cycle Analysis
  • Sustainability Science
  • Sustainability Indicators and Metrics
  • Green Accounting
  • Gravitas and Communications
  • Sustainability Across the Value Chain
  • Sustainability and Risk Management
  • Sustainability Reporting
  • Systems Thinking and Negotiating
  • Embedding Sustainability into Organizational Culture

Have you added any skills to your collection lately? If so, what where they and how did you go about acquiring them? Feel free to leave a comment below.

Seeing The Forest Through The Trees

February 20, 2012

Emily Briggs

Coffee and roses

Manhattan is a paradoxical place. In one of the world’s most densely populated, bustling places, finding a moment’s peace on a tranquil morning is simply blissful.

That is, until you have to go to school …

Columbia's Teachers CollegeThis weekend, my conflict resolution course met for a special weekend of mandatory workshops, which meant I had the rare experience of spending most of my time cooped up in lecture halls and conference rooms. It was both illuminating and exhausting. After long days of lectures, exercises, and reflections, I came home and curled up with my latest New Yorker feeling depleted and dreary.

Most days, I’m amazed at how fast this year is going by and how fortunate I am, but every once in awhile I yearn to be nestled back into the workforce, settled and smiling. But as the weekend came to a close and the weather flirted with Spring, the birds sang and the crickets chirped, I took a sip of my early morning coffee and remembered just how revitalizing tranquility can be.

In case you’ve leafed through all of your New Yorkers, here’s a little sustainability reading for the week ahead. Happy Monday!

Do you ever have trouble seeing the forest through the trees? How do you cope? Is there any reading I should add to this list?

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